Patient Assistance
Relax and Recover is here to bring you the best patient assistance and concierge service in the industry.
The team at Relax and Recover have created a patient assistance service for patients travelling on their own to and from the hospital for their surgery. It is required that someone who is capable of looking after you after your surgery is there once you have been officially discharged by hospital.
Our service that we provide comes from a registered nurse who is experienced and understands your needs. After you have been officially discharged, your nurse will ensure you are transported back to your accommodation, whether that be your home or hotel by their private and comfortable transport. We will ensure you are completely set up once we arrive to your home or hotel.
There are number of packages available on the Gold Coast, Brisbane, Sydney, Newcastle, Central Coast and Melbourne are:
- Hospital Discharge Assistance
- Extended/Overnight Stay
- Airport Pick Up and Drop Offs
Prices starting at (depending on location):
Airport Pick Up or Drop Off for one way from $230
Hospital Discharge package is purchased for 3 hours from $390.
Hospital Discharge Transportation only from $260
The Overnight Stay is purchased for the time period from your discharge from the hospital until 7am the next day from $1,000.
Additional Time Per Hour for our Registered Nurse $115
All prices are subject to a quotation, this will also depending on how far the patient needs to travel to get home etc.
During this time, our caring registered nurse can complete any requests you have from them. This includes any takeaway meal orders you may want, changing your sheets, washing and laundry duties, a grocery shop and/or a chemist run to collect your prescription medication given to you from the hospital. Please note any miscellaneous fees and charges such as carparking, food or pharmaceutical costs will all be paid by the patient/customer and Relax and Recover are not liable for these costs.
You can also read our blog post on The Essential Role of Registered Nurses in Your Healing Journey
Email us today at info@relaxandrecover.com.au with your dates and we will provide you with a quote.
To make the process easier for you, please copy and paste the below and fill out your information. This will help provide you with a quote to suit you. We are also more than happy to provide quotes for different packages, whether that's the transportation pack, 3 hours or an overnight to determine what would be suit you.
Full Name:
Mobile Number:
Date of Surgery:
Surgeon:
Type of Surgery:
Address of Hospital of Surgery:
Address of Place to be Transported to:
What Quotes you are wanting: Transportation Only / 3 Hour Package / Overnight Package
Any additional information:
Our transportation package is perfect for people who do not have friends or family available on the day of your surgery. Whether that is because they don't drive, are at work, or looking after your children, whatever it may be we are here to help to get you home safe. Having a package for a couple of extra hours may suit your needs with this too, especially if you are waiting for someone to get home from work. It is important you have someone with you for the first night after surgery and is a requirement from the hospital. We have an overnight package to help with this too.
